Stop error messages that may occur when you try to install Windows Vista part 2

Filed Under (Technology tips, Windows Vista, Windows error) by Ezu on 30-09-2009

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This article is the second part of the article about how to fix stop error messages that may occur when you try to install Windows Vista. In this article you can find the solution to solve these stop error messages: Stop: 0×0000000A or Stop: 0×000000D1, Stop: 0×0000007E or Stop: 0×0000008E and Stop: 0×00000024.

Fix Stop: 0×0000000A or Stop: 0×000000D1

If you receive one of these messages during the installation of your Windows Vista, follow these steps:

Step 1: First step is to disconnect any external hardware devices that are connected to the computer. Additionally, remove or disconnect any hardware that the computer manufacturer does not support. Also, remove any hardware that you recently installed.
Step 2: Contact the computer manufacturer for information about any known Windows Vista compatibility issues and about how to obtain and to install a BIOS update.
Step 3: Check for related issues on the Internet.
Step 4: Run a memory diagnostics test.

Fix Stop: 0×0000007E or Stop: 0×0000008E

It’s possible that during the installation of Windows Vista, you may receive one of the following Stop error messages:

STOP 0×0000007E SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
STOP 0×0000008E KERNEL_MODE_EXCEPTION_NOT_HANDLED

These messages STOP 0×0000007E or STOP 0×0000008E means that a kernel mode component, such as a driver, encountered an error that could not be handled by the built-in Windows error handler.

Next steps which will be followed to resolve these errors make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
To fix these errors follow these steps:

Step 1: Restart the computer;
Step 2: Roll back the installation to the previous operating system;
Step 3: Use the Windows Vista Upgrade Advisor to check for known issues;
Step 4: Disconnect any external hardware devices that are connected to the computer. Additionally, remove or disconnect any hardware that the computer manufacturer does not support. Also, remove any hardware that you recently installed;
Step 5: If you receive either of these error messages during the first phase of the upgrade installation, follow these additional steps:

a. In the previous operating system, update any installed antivirus and antispyware programs, and then scan the computer for problems.
Note If you find any problems, we recommend that you perform a clean installation of Windows Vista.
b. After you scan the computer for viruses and spyware In the previous operating system, uninstall any antivirus and antispyware programs.
c. Contact the computer manufacturer for information about any known Windows Vista compatibility issues and about how to obtain and to install a BIOS update.

Step 6: Try to upgrade to Windows Vista again;

If you encountered the error after you followed the above steps, drivers in the previous operating system that were migrated to Windows Vista may be causing the problem. Ti fix the errors when the drivers are the cause, follow these steps:

Method 1: Upgrading from Windows XP to Windows Vista

Step 1: Go to Start -> Run and type in run box cmd and then click OK
Step 2: in the command prompt window type the following commands and after that press ENTER key
cd \windows\inf

Step 3: Next, type again the following commands in prompt window, and then press ENTER key
Ren oem*.inf oem*.old

Step 4: Type exit in command prompt window and then press ENTER key;

Step 5: Disconnect any external hardware devices that are connected to the computer. Additionally, remove or disconnect any hardware that the computer manufacturer does not support. Also, remove any hardware that you recently installed.
Step 6: Try again to upgrade to Windows Vista;

Method 2: Upgrading to a different version of Windows Vista

Step 1: Right-click the taskbar, and then click Task Manager;
Step 2: Go to File, click New Task (Run), type Msinfo32, and then click OK;
Step 3: Double-click Software Environment, and then double-click Signed Drivers;
Step 4: Click INF Name;
Step 5: Note each device that has an INF Name that begins with “oem.” These devices use drivers that are not included with Windows Vista;
Step 6: Right-click the taskbar, and then click Task Manager;
Step 7: Go to File, click New Task (Run), type Devmgmt.msc, and then click OK;
Step 8: Click on View, and then click Show Hidden Devices;
Step 9: Right-click each device that you noted in step 5, click Uninstall, click to select the Delete the driver software for this device check box, and then click OK.
Step 10: Try again to upgrade to Windows Vista;

Stop: 0×00000024

If this error messages appear, the causes of this error is that Windows Vista encounters an unrecoverable error when it tries to access an NTFS partition or a volume on the hard disk. Typically you may receive these error messages when:

• The file system or partition structure is corrupted;
• A driver compatibility issue exists. For example, the file system driver for an antivirus program or for other utility can cause this issue;

It’s recommended to make a backup before you implement any of the following methods.Method 1: Run the CHKDSK program

Step 1: Use the Windows Vista DVD to start the computer in Windows Recovery (WinRE);
Step 2: In WinRE, open a command prompt. To do this, follow these steps:

a. On the Install Windows screen, select the appropriate Language to install, Time and currency format, and Keyboard or input method options, and then click Next.
b. Click Repair your computer.
c. Click the Vista installation that you want to repair, and then click Next.
Note Click Load Drivers only if you have to load a driver to access a hard disk.
d. Click Command Prompt.

Step 3: In command prompt window type this command and press ENTER:
chkdsk drive: /c
(the driver is the driver where you want to install Windows Vista)

Step 4: If Chkdsk.exe does not find and does not repair any errors on the hard disk where you want to install Windows, run Chkdsk.exe on any other NTFS hard disks on the computer. To verify the partitions that are configured on the computer, follow these steps:

a. At the command prompt, type the following command, and then press ENTER:
diskpart
a. At the DISKPART prompt, type the following command, and then press ENTER:
list vol
Note the hard disk information that is returned.
b. At the DISKPART prompt, type the following command, and then press ENTER:
exit
c. At the command prompt, type the following command, and then press ENTER:
exit

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