Fix error

This error message may appear when you perform a mail merge operation in Microsoft Word.

Error message:

“Word found locked fields during update. Word cannot update the locked fields.”

The causes of this error are:

• This error appear when A {SHAPE \* MERGEFORMAT} field is included in your mail merge main document.
• The wrapping style of the drawing canvas is set to In Line With Text.

To solve these issues, follow these methods:

Method 1: Turn Off Drawing Canvas When You Insert AutoShapes

The following steps are to prevent Word from automatically creating a drawing canvas when you insert AutoShapes:
Step 1: Go to Tools -> Click Options;
Step 2: In the Options dialog box, click to clear the Automatically create drawing canvas when inserting AutoShapes check box on the General tab;

Method 2: Change the Wrapping Style

This method shows you how to change the wrapping style of the drawing canvas.

Step 1: Click the drawing canvas, and the Drawing Canvas toolbar appears;
Step 2: On the Drawing Canvas toolbar, click Text Wrapping, and then click any wrapping style other than In Line With Text;