Fix error

If you try to open a file and you receive an access denied messages, you should verify two option: first you should see if you have permissions to access the file, or you should check if the file is encrypted or not.

How to check the permissions of the file or of the folder

Step 1: Right click on the file or folder, and then click Properties;

Step 2: Click the Security tab;

Step 3: Under Group or user names, click your name to see the permissions you have;

How to check if the file is encrypted

Step 1: Right click the file, and then click Properties;

Step 2: Click the General tab, and then click Advanced;

If the Encrypt contents to secure data check box is selected, you need the certificate that was used to encrypt the file to open it.

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