In this article you can find methods that describe how to fix network connectivity problems which can appear in Internet Explorer.
When you have problem with network connectivity in Internet Explorer, the first step to solve the problem is to use the Network Diagnostic tool.
The Network Diagnostic tool can be used on Windows Vista, and the tool can test the network connection for error, and also can be used to determine whether network-related programs are working correctly.

How you can use the Network Diagnostic tool
Step 1: Open Internet Explorer and access the Web page that have network connectivity problems;
Step 2: In Internet Explorer should appear an error messages and in the error messages should be a link Diagnose Connection Problems, click on this link;
After it was clicked on the link, the tool will run, and on the finish will generate a report, report which can have the following results:
- It was unable to find a problem.
- It has detected a problem. Additionally, the tool will provide guidance on the next steps to take to troubleshoot the problem.
- If you cannot find and solve the problem with Network Diagnostic tool, you should troubleshoot the problem manually.
How you can fix the network connectivity problems in Internet Explorer
Method 1: Test other known good sites
You should try other Web addresses to see if the problem persist or it’s just a problem with the site which you want to access.
Try to check other sites like: www.google.com; www.yahoo.com;. If you do not experience network connectivity problems when you type one of these addresses in the Address bar, we recommend that you contact the owner of the Web site where you see the problem. The site may be temporarily offline or experiencing other issues of its own.
If the connectivity problems persist, may be a conflict with other software that is installed on the system, and to solve the problem go to method 2.
Method 2: Verify the network connection
After you have verified the cables that connect the computer to Internet are secured firmly, follow the next steps:
Step 1: Verify external DSL modem, cable modem or dial-up modem connectivity
When you use an external modem, you should check the following:
- Check 1: Verify the cable from modem
- Check 2: If the cable that connects the external modem to the computer is a USB cable, you must perform some additional checks. A USB cable will have different connectors on each end of the cable. One end will be flat and rectangular, and the other end will have a square connector with angles on two of the corners.
Step 2: Verify the internal modem device connections
If the modem that is used to connect to the Internet is inside the computer, there should be only one cable coming out of the modem device.
Step 3: Verify the home network connectivity
If the computer connects to the Internet through a home network, we recommend that you check the items in the following list, as appropriate for your situation.
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