We’re sorry. Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts.

Filed Under (Mozilla Firefox, Technology tips) by Ezu on 03-09-2009

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In this article I will explain what you should do to make the Firefox to work’s fine. The cause of this error is the add-ons which you have installed on Firefox.

firefox-had-a-problem-and-crashed-well-try-to-restore-your-tabs-and-windows-when-it-restarts

Add-ons

Uninstall and then reinstall the Firefox.

Step 1: Go to Control Panel -> Add/Remove programs
Step 2: Uninstall Firefox
Step 3: At “Remove you customization “click yes
Step 4: Restart your computer
Step 5: Reinstall the Firefox

Or you can try to uninstall all the add-ons to see if the error is reproducible.

Step 1: Start->All Programs->Mozilla Firefox->Mozilla Firefox (Safe Mode)
Step 2: Disable all plugging and extensions on startup

To make that the crash report doesn’t appear each time when you have problem with you Firefox, do these steps:

1. Right-click “My Computer” -> “Properties”
2. Click “Advanced” tab and the click on “Environment Variables” button
4. Click “New” (can be either a User or System Variable)
5. Variable Name =MOZ_CRASHREPORTER_DISABLE; Variable Value = 1